Legal
Refund Policy
When Refunds Apply
Refunds are processed when a replacement is not available or the customer prefers a refund over a replacement, subject to the return being approved.
Refund Timeline
Approved refunds are processed within 7–10 business days. The amount will be credited to the original payment method.
Non-Refundable Items
- • Custom-made or personalised products (unless damaged in transit)
- • Products returned after the return window
- • Products with damage caused by misuse
Partial Refunds
Partial refunds may be offered for items that show signs of use or are not in original packaging, at our discretion.
Contact [Support Email] for refund enquiries. Last updated: [Date]
For questions about this policy, contact [Support Email].
